Your Questions Answered

Everything You Need to know In brief

Why are my prices cheaper

As I am semi retired I have de-registered from VAT as my turnover is below £85,000 per year

In addition I work at home in a log cabin workshop , no rent rates or staff to pay

Why do I not advertise die stamped signet rings

If you want the best and can afford to pay for it there are plenty of other suppliers offering die stampings as standard in conjunction with hand engraving I can highly recommend Rebus .

I on the other hand believe that the technique I use for making cast signet rings in some ways is superior as they are cast to order in your finger size, are generally heavier and cost less.

Why do I offer only laser crest engraving

Again if you can afford to pay on average £300.00 for a crest engraving Rebus and Dexster are possibly the best in the country offering over the counter hand engraving services.

My laser engraving technique is on average HALF THE PRICE because although it takes me as long if not longer to engrave one crest , I reserve the right to re use every design I engrave & the repeat engravings that I use it for makes up for the discount applied when ordered.CLICK HERE

How long will my order take

Please allow when ever possible FOUR WEEKS, time to make each ring to order and submit in a batch of 5 rings minimum to the assay office for hallmarking.

Urgent orders can be accomodated at extra cost by sending individual rings to the assay office

I do NOT offer a money back guarantee WHY ?

I believe in getting it right first time , because of this I do not advertise lightweight cheap rings for you to order in error, if you do not know what head size you need then ask and I will send you out plastic samples to try on first. It is always adviseable to phone before placing an order

What do I do if I am really unhappy with my order

Phone me , since selling internet only based about 8 years I have supplied approximately 800 crest engraved signet rings and about 1000 masonic or initial engraved check my feedback.

Talk on the phone and I will arrange to replace your order once I have clarified  the issues..

Overseas clients please read

One of the other reasons I do not supply a money back guarantee is also the same reason I do not accept responsibility if overseas orders go missing in transit. I simply have more orders than I can handle , therefore I can afford to turn away orders and need not gamble my time dealing with Royal Mail claims or Paypal claims for refunds. Only 2 parcels have gone missing in 8 years and both re-appeared a long time later having been tied up in customs.

SHOP FOR SIGNET RINGS

Shop for deep reverse crest signet rings
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Shop for star set and initial engraved signet rings
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Made From Your Own sentimental Gold

I will engrave your own rings and cufflinks etc
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